Interact Finance

A year long program of work, evolving the experience for Intelligent Environment's financial software platform. The servicing part of the product allows users to view their accounts, make payments, have conversations with their financial provider, and more. Leading the design studio, I have overall responsibility for: - Defining UX values - Gap analysis of existing product - Stakeholder interviewing - Overall UX strategy - Persona development - Working alongside Business Analysts to define requirements - User testing - Gathering client feedback - Wireframing - Prototyping - Visual design (overseeing)

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